Online booking
Customers book themselves in from a reminder link or your website while you are on the job. They only see slots within the driving distance you set, near work already in the diary, so the day fills up without wasted miles. Appointment length follows how many chimneys need sweeping. A £10 a month Premium add-on with the first calendar month free, and the booking lands in the same diary as your confirmations and reminders.
The phone goes while you are in a customer's house. You ring back later, they are out, and the job that would have sat neatly next to another one goes elsewhere. Reminders go out, customers want to rebook, and every one of them needs a time agreed. A generic booking tool takes the calls off your hands but does not know how long three chimneys take or how far you will drive, and it sits apart from your diary and your reminders.
The reminder to book carries a personal link. The customer picks a slot and it goes straight in the diary, no phone call needed.
Customers see times within the driving distance you set, on days you already have a job nearby. Empty days are open. Miles between jobs stay short.
Set appointment types and lengths. A house with three chimneys books a longer slot than a single stove, online or when you add it yourself.
Your company gets a public page on the booking directory with your services, areas and links to your website, Facebook and Google Business Profile, so people nearby can find you and book without you sending a link.
You set how far you will travel. A customer only sees a day if the diary is empty or you already have a job within that distance of them. Two jobs in the same village on the same afternoon instead of one in each direction.
Appointment length follows how many chimneys need sweeping, not a flat half hour. Set your appointment types and lengths once and both online bookings and jobs you add yourself get the right amount of time on site.
Notice period, how far ahead people can book, weekends on or off, exact times or morning and afternoon slots. Customers only see what you are willing to offer, and you can turn booking off for any appointment type you would rather arrange yourself.
Reminders to book carry a personal link, so a customer who is due rebooks in a minute. A public link goes on your website and social pages for new enquiries.
Each company with online booking gets a page on the booking directory. Add a short description, the services you offer, the areas you cover, and links to your website, Facebook and Google Business Profile. A filled-in page helps people nearby find you when they search for a sweep, and the links back to your own site help that too.
Online booking is a Premium add-on at £10 a month with the first calendar month free. That is usually less than a separate booking tool, and the booking lands in Sweep Certificates with the email, SMS or WhatsApp confirmation and reminders you already send, plus an alert on your phone if you want one.
Add the £10 a month Premium add-on. The first calendar month is free. Switch on booking for each appointment type you want customers to choose, and set your driving distance and diary rules.
Reminders to book carry the link for existing customers. Put the public link on your website and social pages, or let people find you on the booking site.
The booking arrives in your diary with the confirmation and reminders you have set. You find out when you next look at your phone, not when it rings.
Yes. Turn on Online Booking and customers pick a slot from a reminder link or the public link on your website. Each sweep business gets its own booking page. This is software for sweeps, not a marketplace for homeowners.
You turn on the add-on, set your appointment types, driving distance and diary rules, then share the link. Customers see the slots that fit those rules and pick one. The booking lands in your Sweep Certificates diary.
You set the furthest you will travel. A day is open to a customer when the diary is empty or you already have a job within that distance of them. That keeps the day compact instead of sending you across the county for one sweep.
For most sweeps, yes. It costs £10 a month, sizes the slot by the number of chimneys, keeps to your driving distance and diary rules, and sits in the same diary as your confirmations and reminders rather than a separate system.
You set appointment types and lengths in Sweep Certificates. A job with several chimneys gets a longer slot, whether the customer books online or you add it yourself.
Online booking is a £10 a month add-on to Premium, which is £24 a month including VAT. The first calendar month of the add-on is free.
Yes. Reminders to book carry the booking link, and confirmations and appointment reminders go by email, SMS or WhatsApp from the same customer record.
Yes. Confirmed bookings appear in your diary with the alerts and confirmation messages you choose. There is no separate booking calendar to check against.
Yes. Your company gets a public booking page with your services, the areas you cover, and links to your website, Facebook and Google Business Profile. That helps people nearby find you when they search for a chimney sweep, not only when you send a link. It will not put you at the top of Google overnight, but it gives you a proper page to be found on.
Start a 30-day free trial and see how certificates, reminders, quotes, invoices and customer records fit together for your sweep or installer business.
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