Online booking
Customers book themselves in from a reminder link or your website while you are on the job. They only see slots within the driving distance you set, near work already in the diary, so the day fills up without wasted miles. Appointment length follows how many chimneys need sweeping. A £10 a month Premium add-on with the first calendar month free, and the booking lands in the same diary as your confirmations and reminders.
The phone goes while you are in a customer's house. You ring back later, they are out, and the job that would have sat neatly next to another one goes elsewhere. Reminders go out, customers want to rebook, and every one of them needs a time agreed. A generic booking tool takes the calls off your hands but does not know how long three chimneys take or how far you will drive, and it sits apart from your diary and your reminders.
The reminder to book carries a personal link. The customer picks a slot and it goes straight in the diary, no phone call needed.
Customers see times within the driving distance you set, on days you already have a job nearby. Empty days are open. Miles between jobs stay short.
Set appointment types and lengths. A house with three chimneys books a longer slot than a single stove, online or when you add it yourself.
Your company gets a public page on the booking directory with your services, areas and links to your website, Facebook and Google Business Profile, so people nearby can find you and book without you sending a link.
You set how far you will travel. A customer only sees a day if the diary is empty or you already have a job within that distance of them. Two jobs in the same village on the same afternoon instead of one in each direction.
Appointment length follows how many chimneys need sweeping, not a flat half hour. Set your appointment types and lengths once and both online bookings and jobs you add yourself get the right amount of time on site.
Notice period, how far ahead people can book, weekends on or off, exact times or morning and afternoon slots. Customers only see what you are willing to offer, and you can turn booking off for any appointment type you would rather arrange yourself.
Reminders to book carry a personal link, so a customer who is due rebooks in a minute. A public link goes on your website and social pages for new enquiries.
Each company with online booking gets a page on the booking directory. Add a short description, the services you offer, the areas you cover, and links to your website, Facebook and Google Business Profile. A filled-in page helps people nearby find you when they search for a sweep, and the links back to your own site help that too.
Online booking needs Premium. Premium is £24 a month including VAT and includes three users. The booking add-on is £10 a month. The first calendar month of the add-on is free. After that, the total is £34 a month, paid by you on your subscription. Customers do not pay Sweep Certificates a booking fee, and they do not have to pay by card to book. The add-on lets them pick a slot from a reminder link or your public booking page. The booking lands in the diary you already use. Confirmations and reminders stay on your Premium plan. Current plan cards are on the pricing page.
We Sweep’s pricing page lists £0 a month to the sweep. The customer pays a £1.95 booking fee including VAT on bookings made through We Sweep, on card, cash and bank transfer. You can subsidise some or all of that fee. Bookings you add yourself carry the same customer fee. Bookings imported after the first 14 days are charged to the sweep at £1.95, and the customer does not pay the fee on those imports. Their page also states card processing of 1.5% plus 20p on card payments. £0 a month is We Sweep’s subscription. The customer still pays £1.95 on a normal booking. The We Sweep comparison covers deposits, cancellations and card disputes from their public pages, including we-sweep.co.uk/pricing.
You set how far a new booking can sit from a job already in the diary. On a day that already has work within that distance, customers see free times long enough for the sweep. The length follows how many chimneys need sweeping, or a fixed length you set. Appointments already booked stay at their time. A new booking does not move them or reorder the day. You can also offer empty days, match days to areas in your diary notes, and set how soon and how far ahead people can book. New customers past the furthest distance you set see no times.
Add the £10 a month Premium add-on. The first calendar month is free. Switch on booking for each appointment type you want customers to choose, and set your driving distance and diary rules.
Reminders to book carry the link for existing customers. Put the public link on your website and social pages, or let people find you on the booking site.
The booking arrives in your diary with the confirmation and reminders you have set. You find out when you next look at your phone, not when it rings.
Yes. Turn on Online Booking and customers pick a slot from a reminder link or the public link on your website. Each sweep business gets its own booking page. This is software for sweeps, not a marketplace for homeowners.
You turn on the add-on, set your appointment types, driving distance and diary rules, then share the link. Customers see the slots that fit those rules and pick one. The booking lands in your Sweep Certificates diary.
You set the furthest you will travel. A day is open to a customer when the diary is empty or you already have a job within that distance of them. That keeps the day compact instead of sending you across the county for one sweep.
For most sweeps, yes. It costs £10 a month, sizes the slot by the number of chimneys, keeps to your driving distance and diary rules, and sits in the same diary as your confirmations and reminders rather than a separate system.
You set appointment types and lengths in Sweep Certificates. A job with several chimneys gets a longer slot, whether the customer books online or you add it yourself.
Sweep Certificates offers times that fit around appointments already in your diary. You set the distance from an existing job. On a day that already has work within that distance, the customer sees free times long enough for the job. The length follows how many chimneys need sweeping, or a fixed length you set. Jobs already booked stay where they are. A new booking does not move them. You can also offer empty days, match days to areas written in the diary, and set how soon and how far ahead people can book. New customers past the furthest distance you set see no times.
Online booking needs Premium at £24 a month including VAT, which includes three users, plus the £10 a month booking add-on. The first calendar month of the add-on is free. After that the total is £34 a month, paid by you. Customers do not pay Sweep Certificates a booking fee and do not need a card to book. We Sweep lists £0 a month to the sweep. Their pricing page, read on 7 November 2026, says the customer pays a £1.95 booking fee including VAT. The We Sweep comparison on this site links to that page.
Yes. Reminders to book carry the booking link, and confirmations and appointment reminders go by email, SMS or WhatsApp from the same customer record.
Yes. Confirmed bookings appear in your diary with the alerts and confirmation messages you choose. There is no separate booking calendar to check against.
Yes. Your company gets a public booking page with your services, the areas you cover, and links to your website, Facebook and Google Business Profile. That helps people nearby find you when they search for a chimney sweep, not only when you send a link. It will not put you at the top of Google overnight, but it gives you a proper page to be found on.
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